Shipping policy

Shipping policy

At Paws & Co., we aim to make delivery clear and straightforward.

Order processing

Orders are processed within 2-3 business days after payment is confirmed, excluding weekends and holidays. Processing time is separate from shipping time. If there is a significant delay with your order, we will contact you.

Shipping destinations and costs

We currently ship to America. Available shipping options and costs are displayed at checkout before you complete your purchase.

Estimated delivery times

After your order is dispatched, estimated delivery times are:

Within 7 business days.

Delivery times are estimates, not guarantees. Carrier delays, holidays, weather, and customs processing may affect arrival dates. We will let you know about delays we become aware of.

Tracking

If tracking is available for your shipment, we will send the tracking details after your order is dispatched.

Address changes

Please check your shipping address carefully before placing your order. If you need to make a correction, contact khitt24@gmail.com as soon as possible. Changes may not be possible once an order has been dispatched.

Delivery problems

If your order arrives damaged, appears lost, or is marked delivered but cannot be located, contact khitt24@gmail.com with your order number so we can help investigate and resolve the issue.

Contact

For shipping questions, email khitt24@gmail.com